Plugins for WordPress and PrestaShop
The Fuentia chat on every page of your shop and, if you have a catalog, your products kept in sync. No theme changes, no code.
Download
WordPress and WooCommerce
WordPress 5.8 or later and PHP 7.4 or later. WooCommerce 6 or later for the catalog.
Download fuentia-wordpress.zipPrestaShop
PrestaShop 1.7, 8 and 9, with PHP 7.4 or later. Multistore: settings per shop.
Download fuentia-prestashop.zipWhat it does
- Chat in your shop. Paste your publishable key and the assistant shows up on every page. On a product page it answers about that product.
- Catalog in sync. With a secret key, it uploads your products to a catalog notebook in batches of 500 and, after that, every product you save, whose stock changes or that you delete.
- Status in sight. Last sync, products sent and the errors of each product.
Before installing, in Fuentia
- Create a notebook (a catalog one, if you want to sync products).
- In the Widget tab, create a publishable key and add your shop’s domain to the allowed origins, for example https://www.your-shop.com. Without it, the chat does not show up.
- For the catalog, create a secret key in the Keys tab. It is shown in full only once.
Install on WordPress
- Plugins › Add New › Upload Plugin: upload fuentia-wordpress.zip and activate it.
- WooCommerce › Fuentia (or Settings › Fuentia without WooCommerce): paste the publishable key, the notebook id and, for the catalog, the secret key.
- Click Probar conexión (test connection) and then Sincronizar ahora (sync now).
Install on PrestaShop
- Modules › Module Manager › Upload a module: upload fuentia-prestashop.zip.
- Configure: the same data. With multistore, pick the shop first.
- Click Probar conexión and Sincronizar ahora, and schedule the cron the settings show you, for retries and the daily upload.
What each plan includes
| Plan | Chat in your shop | Catalog sync |
|---|---|---|
| Free | Yes | No: the plugin adds the widget only |
| Pro | Yes | 1 catalog of up to 1,000 products |
| Premium | Yes | 5 catalogs of up to 10,000 products |
Security
The secret key is stored only on your shop’s server and never reaches the browser; the settings show it masked. The browser only gets the publishable key, which works only from the origins you allow.